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General Customer Service I-FLY-SWA Baggage - General Questions I-FLY-SWA. Contacting Southwest Airlines in General While is Southwest Airlines's #4 most popular phone number, it's not the only way to get a hold of their customer care team. Please wait while we redirect you. If you are not transferred, please click /contact-us/ to continue/contact-us/ to continue.

Contact Southwest Airlines customer service. You can call Southwest Airlines at toll free number, write an email, fill out a contact form on their website, or write a letter to Southwest Airlines, P.O. Box CR, Dallas, Texas,United on: P.O.

I lost my itinerary for an upcoming trip.

Box CR, Dallas,Texas. The Customer Relations/Rapid Rewards Department is specialized to assist Customers with escalated concerns, most often following their travel. For assistance with booking and reservations, please instead contact the Customer Support and Services Team at I-FLY-SWA.